Cloud & Digital Workplace
Cloud services should simplify how teams access information and collaborate. FBT helps organizations plan and implement workplace platforms, migrate selected workloads and put practical administration and user guidance in place.
Request a ConsultationTHE OPERATIONAL CHALLENGE
Moving files without resolving ownership, permissions and application dependencies creates a different location for the same problems. Users need a workable transition and administrators need a supportable environment.
Create organized workspaces, controlled migration steps and a clear account lifecycle. Validate real user tasks before closing the project and transfer configuration knowledge to the people responsible for operations.
Explore the full scopeTHE SERVICE CATALOGUE
20 distinct services within cloud & digital workplace. Select the tasks your project needs; scope, ownership and acceptance are agreed before delivery.
Inventory candidate workloads, data locations and application dependencies before a move. Identify ownership and constraints so the migration plan reflects how the business actually uses each system.
Workload register and dependency map.
Choose a phased migration sequence with prerequisites, test conditions and rollback points. Coordinate connectivity, licensing and business acceptance rather than treating a file transfer as a completed migration.
Migration plan and acceptance criteria.
Configure an organization's approved Microsoft 365 tenant and baseline services. Confirm domain ownership, licensing responsibility and administrator access before enabling users and documenting the setup.
Tenant configuration and administrator handover.
Set up approved Google Workspace services and domain connections. Coordinate user accounts, organizational settings and initial guidance so the workplace can be supported consistently after launch.
Workspace configuration and onboarding checklist.
Move supported mailboxes using an agreed migration method and transition window. Check message flow, shared mailboxes and client access while preserving a clear escalation route for exceptions.
Mailbox migration log and mail-flow tests.
Organize team document spaces around business functions, ownership and access requirements. Establish useful navigation and sharing practices so collaboration does not create an unmanaged collection of folders.
Collaboration workspace and ownership matrix.
Design sites, libraries and metadata for the agreed document workflows. Validate navigation and access with business owners, keeping customization proportional to the operational need.
Site structure and library configuration.
Configure teams, channels and meeting settings for the organization's working practices. Provide guidance on ownership and lifecycle so spaces remain useful as departments and projects change.
Teams setup and user guidance.
Transfer selected files into the approved cloud storage environment. Check permissions, file compatibility and representative samples, recording items that need remediation or a different destination.
Migration reconciliation and exception report.
Connect supported identity systems and agreed sign-in workflows. Clarify account ownership and lifecycle handling, and test onboarding, role changes and departures with the customer's administrators.
Identity integration record and lifecycle tests.
Prepare supported workplace device enrollment with approved profiles and assignment rules. Test representative devices and explain ownership of ongoing policy decisions and exception handling.
Enrollment configuration and pilot report.
Prepare collaboration, document access and endpoint prerequisites for distributed teams. Validate the employee journey with representative connectivity conditions and provide practical support instructions.
Remote-work setup guide and access checks.
Evaluate supported virtual desktop or hosted desktop options against workload and user needs. Include connectivity, licensing and peripheral considerations before choosing a deployment pattern.
Desktop architecture and pilot plan.
Connect approved business SaaS tools using supported interfaces and agreed data flows. Document field mapping, error handling and service ownership so integrations can be maintained after delivery.
Configured integration and interface documentation.
Deploy agreed compute, storage and networking resources from a reviewed design. Record naming, region choices, cost ownership and administrative responsibilities for the resulting environment.
Resource inventory and deployment documentation.
Organize accounts, tags and budgets so owners can see how cloud resources are used. Configure available cost notifications without promising savings before usage and commercial commitments are reviewed.
Cost allocation structure and reporting guide.
Move supported users between approved workplace environments. Coordinate account matching, data ownership and client reconfiguration, with a pilot before the main transition to identify exceptions.
Account mapping and migration checklist.
Resolve the network and naming requirements that connect cloud applications to offices or other systems. Test application workflows with the responsible owners rather than relying only on a port check.
Connectivity design and application validation.
Deliver practical sessions around the actual collaboration and document workflows introduced. Focus on common tasks, ownership and support routes so users can work confidently after the project closes.
Role-based sessions and quick-reference guides.
Transfer configuration records, administrative responsibilities and agreed operating instructions. Confirm that the nominated customer or support team can perform routine tasks before project acceptance.
Administration runbook and handover record.
A CLOSER LOOK
Map users, applications, data and administration before moving a workplace. Identify what transfers, what remains and which dependencies belong to another provider. Pilot the proposed arrangement with representative users and agree the evidence needed before expanding the migration to the wider organization.
Migration scope, dependency map, pilot findings and a controlled transition sequence.
Explore the service catalogue
Digital workplace setup should reflect the people using it. Coordinate accounts, devices and collaboration resources against approved roles and ownership. Document administration and support boundaries so joining, changing roles and leaving the organization can follow a repeatable process.
Approved setup records, role-based requirements and practical administration instructions.
Explore the service catalogue
A successful setup is more than an activated subscription. Verify the customer’s working scenarios, including shared information, meetings and collaboration between the intended users. Record unsupported integrations or external dependencies so acceptance reflects what the platform actually delivers.
Representative workflow tests and an agreed collaboration configuration baseline.
Explore the service catalogueAgree who maintains the platform, devices, licences and user requests after migration. Transfer documentation and administrative access through authorized channels, with unresolved changes clearly assigned. Ongoing managed IT can be scoped separately around the systems and responsibilities the organization wants supported.
Operational handover, configuration references and defined support interfaces.
Explore the service catalogueCreate organized workspaces, controlled migration steps and a clear account lifecycle. Validate real user tasks before closing the project and transfer configuration knowledge to the people responsible for operations.
Follow the delivery processTECHNICAL SCOPE
Cloud subscriptions, data residency decisions and external platform availability remain explicit customer and provider responsibilities.
Delivery approach
Agree the scope, users, premises and acceptance needs.
Document the architecture, device schedules and dependencies.
Confirm materials, access and the resources assigned to the work.
Implement the approved configuration and physical installation.
Test the actual workflows and record exceptions with owners.
Transfer documentation and agree the operating responsibilities.
TECHNICAL HANDOVER
Transfer configuration records, administrative responsibilities and agreed operating instructions. Confirm that the nominated customer or support team can perform routine tasks before project acceptance. Administration runbook and handover record.
Start with the requirements and dependencies relevant to this solution.
Deliver the approved tasks with coordinated interfaces and defined acceptance.
Agree the systems, activities and service responsibilities required after handover.
WHERE THIS WORKS
YOUR QUESTIONS
No. Collaboration storage and independent recovery coverage serve different purposes; the design should define both where they are needed.
Migration groups can follow departments or representative workloads, with coexistence and dependencies reviewed before the first batch.
The organization should retain approved administrative and commercial ownership. Access used for implementation is documented and handed over.
Supported mailbox content can be migrated after source access, licensing and compatibility are checked. Exceptions are recorded during planning.
Information owners define teams, access and workflows; the implementation turns those decisions into a usable site and library structure.
Role-based workshops and quick-reference materials can cover the specific tools and working practices introduced by the project.
Subscription supply and ongoing charges are identified in the agreed scope. They are not assumed to be included in implementation fees.
Representative user tasks are validated, exceptions are assigned and administrators receive configuration records and operating guidance.
CONNECTED CAPABILITIES
FUTURE BRIDGES
From one facility to a coordinated international programme, start with the scope, location and outcome you need.